Moderate resort check in
  • On Feb 1, 2024
    Robert from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I get packages ordered and delivered to my room prior to my visit

    Robert, thank you for visiting us at planDisney with your great question about ordering something and having it delivered to your resort/room before your visit! On one of our last vacations to Walt Disney World, when our youngest child was still sleeping in a pack-and-play, we ordered an additional foam mattress to have on hand in the event the pack-and-play in our Disney Resort Collection hotel wasn’t comfortable enough, so I just went through this process and am happy to share my experience!

    Walt Disney World Mail Services will accept and store any packages sent to your resort, for a small per package handling fee (currently $6.00, but subject to change), up to one week before your arrival date. To ensure a smooth delivery, you will want to put “GUEST” followed by the full name of the lead Guest on your Disney Resort Collection hotel reservation. Then you will put the full name of the resort, for example, “Disney’s Grand Floridian Resort & Spa”, followed by the hotel’s address. The last line should include your arrival date. To find your resort’s address, select your resort from the list of Disney Resort Collection hotels, make sure you are on the Overview, Dining, Recreation, or Amenities tab, and you will find the address on the right side of your screen.

    Robert, if you happen to be staying at Disney’s All-Star Music Resort, select vendors will be able to drop off packages and groceries via lockers located outside Melody Hall. More information about this resort can be found under the Amenities tab.

    I hope this answers your question. If you have any follow-up questions, please feel free to ask me directly, or send another question to planDisney!

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Meet the Panelist: Brent, Maryland

Welcome to planDisney! I'm Brent, a husband, father, coach, and dog dad from Annapolis, MD, with a mind on a permanent Disney vacation! I specialize in crafting unforgettable trips to the Walt Disney World Resort but when it's my turn to vacation, you can catch me indulging in the food options of EPCOT's World Showcase, ascending Disney Mountains, and lounging poolside at Stormalong Bay with a delicious treat from Beaches & Cream Soda Shop! Learn More About Brent

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