Disneyland Hotel pool area with monorail-themed waterslides and resort buildings
  • On Jun 1, 2026
    Maria from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I can not find my Disneyland reservation

    Welcome to planDisney Maria! 

    Oh bother, it's never a good feeling when you're having trouble locating the important information for your upcoming trip.  I do have a few recommendations for you that I hope will help you get back on track!

    My first recommendation is to visit the Disneyland site, hover over "My Disneyland" in the upper right-hand corner, and then click "My Hotel Reservations."  You should be able to see your upcoming Disneyland Resort Hotel Vacation Package information listed, and if you do not, you should be able to link your reservation using your confirmation number in the email you received when you purchased the vacation package.  

    You also could check the Disneyland app, which is such a helpful tool for planning your trip and navigating the parks during your visit.  Open up the app, navigate to the three horizontal bar line in the bottom right-hand corner, and then tap "Hotel Reservations."  I'm hoping you'll find your linked reservation there!  

    I also know how cluttered my personal email inbox can get, and if you're having trouble finding the confirmation email from the Disneyland Resort, I recommend searching for "Disneyland" in your inbox, and checking your spam/junk folders as well.  If you're still having trouble, I recommend reaching out to a helpful Cast Member in Reservations and Tickets for further assistance.  

    I hope this helps answer your question Maria, and you're able to locate the details for your trip!  If there is any other information I can provide for your upcoming vacation, don't hesitate to come back and ask.

    Have a magical day!
    Melissa
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Meet the Panelist: Melissa, Illinois

Hello friends!  I'm Melissa, a lifetime Disney fanatic from Illinois.  My husband and I have enjoyed the Disney Parks since our younger years and it's even more special for us now to share with our two young children.  The Disneyland Resort is truly our Happiest Place on Earth, and I cannot wait to help make the trip for your family the most magical! Learn More About Melissa

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