Guests riding it's a small world through a colorful indoor room with a hot air balloon in the background
  • On Jun 13, 2026
    Judy from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I need to change a person included in my reservation or cancel them out completely, is it better to do it now or wait? What is the time frame for a refund for one person in our group staying in our room with tickets?

    Welcome back to planDisney, Judy! I'm so glad to see you again.

    I see some of your plans have changed. The great thing about The Most Magical Place on Earth is that changing your plans is simple, almost like having your very own all-powerful genie, just like my pal Aladdin!

    If you need to remove someone from a Walt Disney World Resort vacation, it's best to do so as soon as possible to avoid any disruptions to your plans, especially for things like Lightning Lanes. For Disney Resort hotel reservations or vacation packages (which include a hotel and tickets), you cannot remove a Guest online yourself. Instead, you'll need to call Disney so a Cast Member can assist you in making the change correctly. This may result in a price adjustment, and if you are adding a different Guest, making sure their information is linked correctly is crucial to ensuring everything goes smoothly on your magical adventure.

    I checked the official Disney website and found some helpful information on cancellations and refunds. If you cancel 30 days or more before arrival, you'll receive a full refund. Cancellations made between 2 and 29 days before arrival will incur a $200 per package cancellation fee. If you cancel with less than 1 day's notice before arrival, or if there's a no-show, the full package price will be nonrefundable.

    Judy, I hope this information helps, but most importantly, I hope you have an amazing time! Please come back and see me again with any questions you might have.

    Your personal planning companion,
    Michelle
thumbnail image for Michelle

Meet the Panelist: Michelle, Florida

Hey there! I'm Michelle, a foodie, proud military spouse, and mom of two princes. We call the beautiful state of Florida home. We have lived in many places, but always found ourselves eager to get back to the magic of Walt Disney World Resort. Now that we are in the same state, we go as much as possible and are now Annual Passholders. My family likes to call it recharging our pixie battery. I am eager to help you create magical memories of your own, making your Disney World experience special and memorable. Learn More About Michelle

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