Special Needs Family with Mirabel; girl in costume; Encanto
  • On Jan 2, 2024
    Sharon from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Me and my mom each had a single day ticket that we didn't use before it expired on New Years Eve. I have the ability to go to Disneyland on Saturday. How do I purchase the ticket using the funds from the expired ticket?

    Hello there Sharon, Happy New Year!

    I'm so glad that you're able to get back to the "Happiest Place on Earth" soon!  The good news is that if your theme park ticket is wholly unused, you can apply the value of the expired ticket towards the purchase of a new ticket of equal or greater value.  There are a few ways you can go about this, let's take a closer look at some options.

    The first option is to stop by a ticket booth outside the main entrance of the theme parks to speak to a Cast Member in person.  However, if you want to solidify your plans and make sure that there is theme park reservation availability, I recommend reaching out to a Cast Member by calling the Ticket Guest Services line.  You can also check the theme park reservation availability calendar to ensure that there is availability for your desired date.  

    I hope that you're able to get back to the Disneyland Resort soon, Sharon!  If you are able to make it back this coming weekend, you'll still have the opportunity to experience Haunted Mansion Holiday in New Orleans Square, it's a must for me during the Holiday season!  

    If we can help with any other questions, please come back to planDisney and ask!

    Have a magical day,
thumbnail image for Melissa

Meet the Panelist: Melissa, Illinois

Hello friends!  I'm Melissa, a lifetime Disney fanatic from Illinois.  My husband and I have enjoyed the Disney Parks since our younger years and it's even more special for us now to share with our two young children.  The Disneyland Resort is truly our Happiest Place on Earth, and I cannot wait to help make the trip for your family the most magical! Learn More About Melissa

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