boy dressed as Max; girl dressed as Tink, Mom dressed at Jack Sparrow; MNSSHP at Disneyland Resort Entrance
  • On Oct 11, 2024
    Bryan from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are magic key holders and have a reservation for Monday, October 14, 2024. My family of five were all planning to go. However, three cannot now. Of just two of us go, will we be considered a no-show? We are currently in penalty state and cannot modify.

    Hey there, Bryan, thanks for reaching out to planDisney!

    With your visit just days away, I know we’re on the clock, so let’s get down to business! I’m happy to share some information regarding Magic Key pass reservations.

    While in a penalty state for your Magic Key pass, you cannot make or modify existing reservations. If only two of your party show up, the three that do not will be considered no-show and it will count towards the next three no-show window. Great news, I spoke with a friendly cast member and she confirmed that while you can’t make changes, yes, you can still cancel without penalty before the deadline. Therefore, I recommend canceling their reservation and any others that you don’t plan on using in this penalty window by 11:59 pm PST the day before the reservation so it is not considered a no-show. 

    I definitely understand life moving fast and sometimes you’ve gotta change plans! As a Magic Key pass holder, too, I add our reservations to our family calendar with an alert the day before around 10 pm PST so we can be sure to cancel if we’re unable to visit the following day.

    It’s a bummer that a few of your family members won’t be able to visit, hopefully, they’ll be able to make reservations to experience Halloween Time if they haven’t already. It’s such a fun time of year to visit, and remember as a Magic Key pass holder you can hop between parks after 11 am PT so you can enjoy Plaza de la Familia at Disney California Adventure Park then Halloween Screams to end the evening at Disneyland Park! 

    I hope this is helpful, Bryan. Have your family members hop into their MyDisney account in the Disneyland app or online so they can make their cancellations in time. If you have any other questions, feel free to send another message!

    Adventure awaits!
    Camille
thumbnail image for Camille

Meet the Panelist: Camille, California

Hiya pals! I’m a California dreamer, wife of over 20 years, and mama to five. Traveling to Disneyland with a large family is fun and sometimes overwhelming, but I'm here to help! When I'm not strolling down Main Street, U.S.A. with a churro in hand, I'm crafting gifts for my shop and supporting organizations with HR, branding, and communications! I love finding ways to infuse Disney magic into every aspect of my life! I can’t wait to show you a whole new world at the Disneyland Resort! Learn More About Camille

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