MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Jan 21, 2024
    Marie Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I lost my DL and I purchased tickets online. Do I have to show ID

    Welcome to planDisney, Marie! Your Walt Disney World Resort visit is practically here, so I hope you have your Minnie ears packed. I'm so sorry you misplaced your driver's license. The worst part for me is waiting at the DMV for a new one! Let's talk about the requirements to enter the theme parks on your upcoming trip.

    If you purchased a general admission ticket online through your My Disney Experience account, you shouldn't be asked to show an ID when entering the theme parks. To check, open your My Disney Experience mobile app and tap the three lines in the lower right corner. Choose the Tickets and Passes tile; any valid tickets should appear across the top.

    Your linked MagicBand or MagicBand+ will be your ticket when you arrive at the theme park. If you don't have a band, look for the "Save to Wallet" option under your ticket barcode in the app to activate Disney MagicMobile Service in your phone's wallet. This will act as your ticket to enter the park.

    You will be asked to show a valid ID if you need to verify Florida residency or if your ticket type requires you to pick up a physical ticket at Will Call. If this is the case, I recommend contacting the Existing Tickets line as soon as possible. They can look up your ticket type and advise you from there. If you are on Disney property now, I suggest you head to a Guest Relations location or the Front Desk at your Disney Resort Hotel to discuss your options. 

    My final tip is to bring along any other type of ID you have, such as a work ID or a valid US passport. I also suggest bringing insurance cards or bills with your name on them. I can't guarantee those will substitute for your driver's license, but it can't hurt to bring them with you.

    Marie, we've all been there. That sinking feeling when you realize you've lost something important isn't very magical. But I'm sending all the pixie dust I have so you can enjoy your Disney vacation. I'm thinking happy thoughts! Please stop by planDisney anytime.

    Magic awaits,
    Elaine
thumbnail image for Elaine

Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

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