Hi there, Kimberli. Welcome to
planDisney! I’m sorry to hear that your
MagicBand+ is giving you trouble. I’m also sorry to say that once you link a MagicBand to your
My Disney Experience account, it’s linked forever. You might try calling the
App and MagicBand Support line to see if they are able to help, but at the time I’m writing this response, I haven’t heard of anyone getting a MagicBand disconnected from an account.
Let’s turn it into a positive! If you keep that MagicBand and immediately order another one, you and your sweet daughter could spend your trip together this June with matching bands! How adorable would that be?!!! I’d suggest checking the selection on
DisneyStore.com to see if they have the same one!
I’m also getting ready for a trip to the
Most Magical Place on Earth for early June. I think I’m most excited about seeing the
Disney Starlight: Dream the Night Away parade. Wendy and Peter are flying over the London skyline on a float! Magical!
Kimberli, I’m sorry about the bad news regarding the MagicBand+, but I’m confident you’ll still have an amazing trip. I hope you make many magical memories, and if you need any other questions answered or just some tips for your trip, come on back to
planDisney. We’re here for you!
I hope you have a magical day!
Corey