AA Family at Disney's California Adventure; eating; coaster; Farris Wheel
  • On Jun 15, 2024
    Alan from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I link my Disneyland tickets and reservations to the Disneyland app? They are paper tickets and the bar code is 21 numbers. I have confirmation numbers for my park reservations from Disney. But the app wants a 12 digit ID number.

    Hi Alan! Thanks for visiting planDisney.

    If your paper ticket has a barcode, we can use that to link the ticket to the Disneyland mobile app. It's super easy and I can walk you through it in just a couple of steps.

    If you've downloaded the app and signed in with your MyDisney account, tap the three-bar menu on the bottom right side of the screen. This will bring up a series of tiles, and "My Tickets & Passes" should be at the top. Tap the "My Tickets & Passes" tile to begin linking your tickets. Do you see the "Link Tickets & Passes" option on the next page with a barcode? Tap there. On the next page, the default tab to link is "Camera," which is the option you want to use to take advantage of the barcode, so no need to switch tabs. Simply tap "Open Camera" at the bottom of the screen to use the camera on your mobile device to scan the barcode on your paper ticket. Line up the barcode on your ticket with the viewfinder that will pop up to link the ticket.

    Your tickets also might already be linked. If they are, you'll see them in the app after you tap "My Tickets & Passes." If they're not there and you aren't able to link using the barcode, please call the Tickets phone line to speak with a helpful Cast Member. Have the e-mail you used to make the admission ticket purchase and ticket ID numbers handy just in case. They'll assist you in any way they possibly can!

    The Disneyland mobile app will be a really handy tool during your park visit. Play around in it prior to your arrival to familiarize yourself with the options and where to locate them. You can scan into the parks, book Lightning Lane return times with Genie+, mobile order food and beverages, check wait times, link Disney's PhotoPass Service photos, and more with the app!

    I hope this helps.

thumbnail image for Elizabeth

Meet the Panelist: Elizabeth, Missouri

Hello from St. Louis! I'm Elizabeth, a professor, wife, and mother to two little boys. We love to travel as a family, and Disneyland Resort is the place where we laugh more and make the happiest memories. We've done everything from solo to big multi-generational trips, and I've got the tips and tricks for traveling with little ones to help ensure your experience is truly magical. Learn More About Elizabeth

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.