AA Family at Disney's California Adventure; eating; coaster; Farris Wheel
  • On Jun 11, 2024
    Nicole from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    A night event was announced AFTER we bought tickets and made reservations for our family group trip. We don't get to experience the full day since it's closing early to general. Do we get a partial refund since we have to leave early?

    Hi there, Nicole. Thanks for stopping by planDisney with your question!

    I am sorry that a Disneyland After Dark event has put a snag in your plans. Unfortunately, the Disneyland Theme Park Tickets Terms & Conditions state that tickets are nonrefundable, and that "Parks, attractions, services, experiences, products, and other offerings are subject to modifications, availability, capacity, closures and change or cancellation without notice or liability. Park admission and offerings are not guaranteed." I'm sorry if this isn't what you hoped to hear, Nicole. You are welcome to switch your Disneyland Park day to another date if your tickets are still valid. There may be a price difference if there is a difference in tier/ticket price for a new date.

    If you decide to stick with your original date, you can still enjoy Disneyland Park until 8:00 PM that day. On special visits, I  purchase the Genie+ Service and Individual Lighting Lane as an add-on to my ticket to maximize my time in the parks. Nicole, these options may be something to look into if your group has limited time. Another time-saving option is to mobile order food in the Disneyland Mobile App, whenever possible. I like to place my orders first thing in the morning so I can get the best pickup time possible to suit my needs. 

    Nicole, if you haven't already, I also might consider adding the Park Hopper option to your tickets, to allow you to experience both Disneyland theme parks in one day. If you do have Park Hopper, I recommend hopping over to Disney California Adventure Park a bit before Disneyland Park closes (around 7:00-7:30 PM) to avoid the rush of other Guests coming over when it closes at 8:00 PM.

    I know the early park closure may not have been what you envisioned, Nicole. I hope you have a wonderful and magical trip with your family. Please let me know if you have any other questions - I am happy to assist!

    See you real soon,
thumbnail image for Melissa

Meet the Panelist: Melissa, California

Hi, I'm Melissa - an archivist, wife, mom, and Disneyland Resort specialist from Southern California. I've been visiting Disneyland since I was a baby and, now that I've got three Mouseketeers of my own, I love experiencing everything Disney through their eyes. From watching the Straw Hatters on Main Street, U.S.A. to riding "it's a small world," making magical memories as a family is one of my favorite things. I can't wait to help you research your next Disney vacation. See ya real soon! Learn More About Melissa

Related Video

  • thumbnail image for 5 Tips for Making the Most of your Disneyland Resort Vacation

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.