Hi Pamela,
Thanks for bringing your question to planDisney. We're always glad to lend a helping hand!
I'm excited to hear you are the proud owner of a
Disney Pixie Dust Pass, which offers great value for Florida residents on most weekdays over the course of a year. Keep in mind, you'll need proof of
valid Florida residency to purchase and activate this pass.
Digital Residency Verification can be completed online or via the My Disney Experience Mobile App during the initial purchase process OR in person before you use your Annual Pass for the first time.
If you don't remember whether you completed your residency verification, stop by a ticket window at the main entrance of any theme park or the
Disney Ticket Center at Disney Springs to confirm and complete the process. Once your pass is activated you'll see an updated expiration date beneath the barcode when viewing your ticket in the My Disney Experience Mobile App. Be sure to keep the
blockout dates for your pass in mind when planning your park days and make the necessary
theme park reservations for your visits.
Pamela, if I've misunderstood your question or you need further assistance you can also contact a Cast Member by phone. They can review the status of your Annual Pass and advise whether any additional steps are required before your first park day. V.I.PASSHOLDER Support, a dedicated Passholder hotline can be reached at (407) 939-7277.
Plenty of
Passholder Magic awaits this holiday season, so I hope you can get the fun started sooner rather than later. If you have additional questions please come back and see us again.
Magic and memories,
Amy