Family at EPCOT Festival of the Holidays; father holding son; mother eating a cookie wearing Santa hat
  • On Nov 20, 2025
    Katie from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When I input my preferences in my Disney experience plans, it populates times. How do I change that?

    Welcome to planDisney, Katie! It looks like you're just a few days away from a magical holiday visit to Walt Disney World and making some magical plans with the complimentary Disney Genie Service to help you navigate a practically perfect day!

    Katie, when you use the Disney Genie Service to add your preferences to your plans in the My Disney Experience mobile app, you'll see suggested times to experience the attractions you selected. Because this is based on expected wait times and crowd levels on the day you are visiting, there isn't a way for you to change the recommended times on the app. If you'd rather visit the attraction at another time, you can always keep an eye on the wait times using the mobile app and choose to return at a time that works for you and your schedule!

    If you decide to purchase Lightning Lane Passes, those plans will also include a return time window; if you decide you'd like to change to a different return time, you can modify your reservations in the mobile app to choose another available window that works better for your schedule. Once you've finalized your selections, you'll also see these return times under "My Plans" in your app, but it's important to return to redeem those selections during the times you selected for the pass to be valid.

    Katie, I hope this helps! I like how the Disney Genie can help me predict what wait times might look like, but I also understand wanting to have a little more control of my own day! Just remember that this service is offering recommendations, and you can always use them as a guide or go your own way! If you have any other questions before your visit, come see us again here at planDisney!

    Happy Holidays,
    Alison
thumbnail image for Alison

Meet the Panelist: Alison, Louisiana

I'm Alison - a wife, mom, and teacher from New Orleans, LA. My first childhood visit to the Walt Disney World Resort sparked a lifelong love of this magical place, and I still find magic in both the new and nostalgic on each visit! I understand the changing dynamics of planning a practically perfect vacation; no matter how large your group is or what your interests are, I look forward to helping you create magical memories and discover unique experiences to make them even more enchanting! Learn More About Alison

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