Grandfather with granddaughter at Magic Kingdom; glasses
  • On Mar 25, 2023
    Julia from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m trying to download my photopass pictures but can’t find a download all button

    Hi Julia. Thank you for reaching out to planDisney!

    Don't you just love Memory Maker at the Walt Disney World Resort? You just pay one fee and get access to all of the photos taken throughout your vacation. Plus, you don't have to worry about taking all of your vacation pictures yourself and being left out of a bunch of them. Instead, the friendly PhotoPass Cast Members take them for you. And I don't know about you, but I have nowhere near their talent to get the right angles and just the right background!

    Julia, I can tell you from experience that the option to download all of your photos at once is a real trickster! It is initially hiding, but don't worry, we can find it together! First, make sure to log in to your My Disney Experience account on a computer. Then, on the Disney PhotoPass Service Gallery page, select one image. Believe it or not, this is the key to everything! That one picture you selected should appear on the bar toward the top of the page. Now, on that same bar, toward the right-hand side of the page, you will notice that there are two options: a white "Cancel" button and a blue "Download" button. If you look underneath the blue "Download" button, you will find what you've been looking for: the "Select all visible media" checkbox. Check off that option, select the blue "Download" button, and all of those beautiful vacation photos and videos should begin to download. Just make sure that pop-ups on your browser are not blocked as that can sometimes get in the way of downloading them all at once.

    Phew! We did it! I told you we could! Julia, I hope you have a wonderful time reminiscing while looking at your vacation photos and that they hold you over until the next time you can visit.

    Please feel free to reach out again with any questions you may have in the future.

    See ya real soon,
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

Related Video

  • thumbnail image for Technology | planDisney Podcast – Episode 8

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.