couple checking in Disney's Animal Kingdom
  • On Jan 25, 2023
    Andre from NRW Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, we would like to have groceries delivered to the hotel. Is it correct that the bell service keeps the groceries for us free of charge and we can pick them up there after delivery? Is this a 24-hours service?How will we be notified of the delivery?

    Welcome to planDisney, Andre!

    This is a great question. 

    You'll be pleased to know that you can have groceries delivered to your Disney Resorts Collection hotel. In fact, you don't even need to be there to accept the order. Just make sure your full name is listed as the recipient on the order so that Bell Services knows to whom the order belongs. You can place your order through one of the many grocery delivery services and tell them to deliver it to your hotel. You can find the address on the "Overview" page of your Disney Resort on the Walt Disney World Resort website.

    You'll also be pleased to hear your groceries will be kept at the appropriate temperature until you can pick them up. When you make your order, you'll probably be given an estimated time of delivery by the grocery delivery service. Once they drop it off, they should notify you. Once you're ready to pick up your groceries, stop by Bell Services and let them know your name. They'll then get your order from the storage area. This service is absolutely free! Bell Services is also available 24/7 (although there are typically fewer people working at night).

    But did you know that, for a small fee, you can have Bell Services bring your groceries to your room? If you have a lot of groceries, this might be worth it. However, it's usually quicker to just pick up your groceries yourself. Also, be aware that Bell Services can't accept age-restricted items (e.g. alcohol). If these are included in your order, you'll need to be present during delivery to show your photo ID. 

    I hope that's helpful, Andre. Thanks for stopping by planDisney.

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Meet the Panelist: Mike, Virginia

I'm Mike, a Disney-loving "scouser." I have a wonderful wife and two young children who share my obsession for all things Disney. I've always been enchanted by the magic of Walt Disney World Resort - the charming music, captivating beauty, enthralling attractions, and breathtaking shows spark my imagination and fill me with a sense of awe. I'm perpetually planning my next Disney adventure! If you're interested in makin' memories at "The Most Magical Place on Earth" then you've got a friend in me.
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