Asian Family; Multigenerational
  • On Apr 13, 2024
    Yunuen from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My grandparents are elderly with disabilities will they qualify for the DAS

    Hi Yunuen! Thanks for visiting planDisney.

    Disneyland Resort is dedicated to being a welcoming and inclusive space for all its Guests. Accessibility is a real priority for Disneyland Resort, and having visited with friends and family who used services provided by Disney, I can assure you that they do everything they can to accommodate their Guests. I also have personal experience with bringing grandparents along to the parks: It's the perfect spot for a multigenerational family trip.

    Everyone's challenges are different, so I can't speak to whether your grandparents would qualify for Disability Access Service (DAS). DAS is not intended for Guests with mobility issues. DAS is meant for Guests with a developmental disability who can't tolerate a traditional queue. Your visit is almost here. If you'd like to have a conversation regarding your grandparents' situation, pre-registration must take place no later than 2 days before your visit. Your grandparents will also need to be on the video chat. If you believe your grandparents might be eligible but you can't make the video chat work prior to your arrival, you can speak with a Cast Member in person at Guest Relations.

    If your grandparents' disabilities are of a different kind, there are still lots of great options, including mobility device rentals, resources, and guides to check out before your arrival. You can also call the Disability Services phone line to speak to a helpful Cast Member directly about the services and resources that might best make your grandparents' day the best day ever.

    I hope this helps!

thumbnail image for Elizabeth

Meet the Panelist: Elizabeth, Missouri

Hello from St. Louis! I'm Elizabeth, a professor, wife, and mother to two little boys. We love to travel as a family, and Disneyland Resort is the place where we laugh more and make the happiest memories. We've done everything from solo to big multi-generational trips, and I've got the tips and tricks for traveling with little ones to help ensure your experience is truly magical. Learn More About Elizabeth

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