Beauty and the Beast at Magic Kingdom; Be Our Guest restaurant; bell; beast;
  • On Jan 24, 2024
    Heather from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I was given the wrong photo pass code for my Enchanted Tales with Bell experience. I was able to access the photos. But they are not of anyone within my group. Is there anyway I can access these photos?

    Bonjour, Heather!

    I hope you had a wonderful and memorable time on your Walt Disney World Resort vacation! I'm happy you took the time to experience Enchanted Tales with Belle at Magic Kingdom Park - it's one of my favorites!

    There's nothing like stepping into Maurice's cottage and then being transported through the enchanted mirror to Beast's castle. I'll never forget the very first time I experienced this bit of Disney magic! My daughters loved meeting the Enchanted Wardrobe and volunteering to take part in the retelling of Belle's "Tale as Old as Time". My sweet British friend, Jane, who has the kind sweet spirit of Mrs. Potts, once got the chance to portray her in the fairytale story - a memory I'll always treasure!

    I'm sorry to hear that there was a mixup with the PhotoPass code and you aren't able to access your photos. The good news is that if you've recently returned from your Walt Disney World trip (within 45 days of the date the photo was taken), you can get in touch with the PhotoPass team to help locate your special photo moment with Belle!

    You can reach out to the PhotoPass team through this online form. You'll need to provide them with as much information as possible, including the date, time, and location the photos were taken. For "Type of Photo" choose "Character". It will then give you the option to enter "Belle". There will be a text box where you can provide additional details including clothing you were wearing, gender, age, hair color/length - anything identifiable that will help them locate your photo! Make sure to let them know that your photos were taken at Enchanted Tales with Belle. You'll be able to upload a photo taken the same day to help them identify your group. You can also reach out with a phone call, if you prefer. 

    I hope this helps, and you'll soon be able to enjoy your photo memories from your visit with Belle! 
    Diane W.
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Meet the Panelist: Diane, Alabama

"Dream It! Plan It! Do It!" – that's my motto! If you've always dreamed of a magical visit to Walt Disney World Resort, or sailing away with Captain Mickey on a Disney Cruise, I'd love to help you plan and make the most of your vacation. My favorite getaway is a Land and Sea adventure - from Cinderella Castle to sand castles! Learn More About Diane

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