Family at EPCOT Festival of the Holidays; father holding son; mother eating a cookie wearing Santa hat
  • On Nov 14, 2024
    Stephanie from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Friends and myself have reservations with our tickets. Mom bought a 3-day ticket but can't make a reservation. Have candlelight processional reservations. How can we guarantee her in if she can't make reservations?

    Hello Stephanie,

    Welcome to planDisney! I'm thrilled to hear about your upcoming visit.

    It sounds like your mom purchased a date-based ticket that does not require theme park reservations. This is great news because it simplifies her planning process, however, I can understand your concern. Capacity-related closures at Walt Disney World Resort are rare, but phased entry restrictions typically apply in these instances with priority given to guests staying at Disney Resorts Collection hotels. While dining or theme park reservations don’t guarantee entry in the event of these high-level closures, early December is typically a more manageable time so I'm hopeful you won't experience any trouble.

    I visited Magic Kingdom Park on Christmas Day a few years ago and remember receiving a push notification on my phone when guests were temporarily unable to enter the park. The restriction was lifted a bit later in the day as some guests made their way out and things continued, business as usual. EPCOT has a larger footprint than Magic Kingdom Park, and to my knowledge has only experienced capacity-related closures closer to the countdown on New Year's Eve. I'm keeping my fingers crossed that you won't have to worry!

    It's always helpful to be prepared, so I'd recommend entering EPCOT early in the day to make the most of your visit. From Holiday Kitchens to Storytellers sharing the spirit of the season across the Pavilions, there is so much to enjoy during the EPCOT International Festival of the Holidays. You'll also want to ensure your mom is listed on your Candlelight Processional Dining Package reservation and plan to arrive early for showtime. These dining packages include guaranteed seating for the Processional, but the closer you are to the front of the line, the closer your seat will be to the orchestra, choir and celebrity narrator. The Candlelight Processional ranks high on my bucket list, and I just know that you will all be impressed by this moving retelling of the Christmas story!

    Stephanie, I hope this puts you at ease. Please let us know if you have any other planning questions as you countdown to your trip. We’re always here to help make your visit as magical as possible.

    Magic and memories,
    Amy
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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