Hey, there! Hi, there! I'm so happy to welcome you to planDisney, Angelea.
Making plans to go to Walt Disney World Resort with a friend sounds practically perfect in every way. Let's see if we can get your tickets sorted so you can start your stroll down Main Street, U.S.A. without a care.
The first thing I would try is to see if the tickets can't be added to your account because they are in your friend's. If they purchased the tickets online from Walt Disney World, the tickets are most likely assigned to their account. The good news: it's really easy to reassign them to you.
First, your
MyDisney accounts must be connected as Family & Friends. If you need to connect, follow a few steps.
- Open your My Family & Friends List
- Select "+ Add a Guest"
- Follow the prompts to add your friend with the name and e-mail used in their MyDisney account
- An email will be sent to your friend to confirm the connection
To transfer the ticket, your friend can go to
My Plans.
- Scroll to the section with the tabs titled "Daily Itinerary" and "Tickets, Passes & Memory Maker"
- Open the Tickets, Passes & Memory Maker tab
- Find one of the tickets for your trip to the theme parks and select your name in the Reassign Ticket drop-down box
Bibbidi Bobbidi Boo! I hope this works like magic to send you both off to the ball.
If not, you can call and ask for assistance with an existing ticket or visit a ticket center at the theme park gates.
Once the ticket is assigned to your account, you can use your MagicBand, MagicBand+ or Disney MagicMobile to enter the theme parks.
If you have any other questions as you plan your time in the magic, please come back by planDisney. We're here for you!
Thinking of the Happiest Things!
Jana