Welcome to planDisney, Amberly! Thank you for visiting us today and for your question. I am happy to help!
Oh boy! I am happy to hear you purchased
Memory Maker for your visit! I love taking photos with my family, and it's nice that Walt Disney World Resort has created Memory Maker for guests to capture all the moments, whether it's a posed picture in front of Cinderella Castle or a candid photo of you and your family on
Buzz Lightyear's Space Ranger Spin! To add Memory Maker to your
My Disney Experience mobile app, look at the PhotoPass card you received, the receipt from purchase, or the email confirmation you received if you purchased in advance. The ID number will be a 12-digit number. If you need further assistance, you can call the
Disney PhotoPass line and speak to a Cast Member.
Once you have returned home from your vacation, you have 45 days from the date the photo was taken to download all the images to your devices. If you need additional time, you can purchase an
extension that will give you an additional 15 days to download all the images.
Amberly, I hope you and your family have a wonderful visit to Walt Disney World! If you need additional pixie dust during your visit, send me questions at any time. You've got a friend in me!
Magic Awaits!
Frances