large family coming out of Cinderella Castle; multigenerational; boys
  • On Dec 28, 2024
    Roni Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are a family of 5. My youngest is autistic. I am not sure how to handle the lines and wait with him. Are there special lines for disabled people?

    Welcome back to planDisney Roni. I can't wait for you and your son to experience the magic of Walt Disney World. I appreciate your concerns about your son waiting in line, but I hope to alleviate some of them.

    Disability Access Service (DAS) is designed explicitly for guests like your son who, because of a disability, are unable to wait in lines for extended periods. Instead of standing in a conventional queue, you will return to the attraction during a specific return window. This lets you and your son grab a snack, rest, or find something magical while you wait!

    To take advantage of the service, you need to register. Please take care of registration before your arrival so that you can concentrate on all the fun once you arrive. You can register via video chat up to 30 days before arrival, which is good for 240 days. Once your son is registered, select attractions using the My Disney Experience app on the day of your park visit. Any guest in your party can make the selections, but your son must be present and experience the attraction to redeem the return time. We've used DAS for family members, and once we've entered the queue, I like to pull up the app and pick our next DAS selection since you can only hold one reservation at a time.

    I hope this helps explain the DAS process. Walt Disney World is committed to creating a magical experience for all guests, regardless of ability. To prepare more, you might find some of these tips helpful for Neurodivergent guests. Please don't hesitate to contact us with any additional questions. I wish you and your family a wonderful vacation!

    Rayna
thumbnail image for Rayna

Meet the Panelist: Rayna, Florida

Hi y'all! I'm Rayna: wife, mom, anesthesiologist, and long-time Disney enthusiast. I've lived all over the country, but these days life has my family of seven in Florida. We're fantastically close to the most magical place on earth, and as Annual Passholders and Disney Vacation Club members we couldn't be happier about it. We've visited almost every Disney Vacation Club resort, so I'm thrilled to be here doing what I do best: Helping plan magical vacations. Learn More About Rayna

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.