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Disneyland Resort Mickey and Minnie Holidays parade; Christmas tree; Christmas apparel
  • On Nov 21, 2024
    Dawn from CO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My family and I are staying at the resort on Dec. 24 and 25th. My son won’t be able to join us after all. I have already purchased our tickets. Is there anyway to get a Disneyland credit for his ticket to be used in the park instead?

    Hi there, Dawn, and welcome to planDisney!

    Thanks for submitting your question to us and how wonderful to hear that you'll be visiting the Disneyland Resort on Christmas Eve and Christmas Day! It's the most festive time of year at the Resort and the Cast Members really do a phenomenal job of decorating both the Parks and the Hotels. You'll forget that you're in the middle of Southern California and instead think that you're in a Winter Wonderland!

    I'm sorry to hear that your son had to change his schedule and now won't be able to join you. Unfortunately, the Disneyland Resort eTicket Terms and Conditions state that Theme Park Tickets are nonrefundable. The value of the ticket will never go away, however. Standard tickets have very long shelf lives and, even if it is allowed to expire, the cost of a wholly unused, expired ticket may always be applied towards the purchase of a new ticket of equal or greater value. So it's nice to know that it always retains its value. If you have more questions and would like to speak to a Cast Member, please call the Tickets phone line to be connected. 

    Have you been able to flesh out your Holiday visit itinerary? I would recommend arriving at the Parks as early as possible. Those two days are very popular and crowd levels can range on the higher side. I would highly recommend investing in Lightning Lane Multi Pass for you and your family to get the most out of your visit. And keep in mind that Santa goes away after Christmas Eve, so if a visit with Jolly Old Saint Nick is high on your list, make it a priority on your first day. 

    Dawn, I'm sorry if that wasn't the answer for which you were hoping. Nevertheless, I wish you a wonderful Holiday trip to the Disneyland Resort and thanks again for stopping by. We'll see ya real soon!

    Wishing You a Great, Big, Beautiful Tomorrow!
    -Al
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Meet the Panelist: Al, California

Ahoy there from the heart of Steinbeck Country in central California! I've been visiting the Disneyland Resort since childhood and fell in love with the sense of absolute immersion that the Imagineers have achieved. My favorite attraction is Pirates of the Caribbean because where else can you go from a California day to an evening boat ride in the bayou with "salty old pirates"? I'm a veterinarian and an all-around Disney geek and enthusiast. I'd love to help you plan your next Disneyland trip! Learn More About Al

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