Hello Miho,
Welcome to planDisney! I'm thrilled to hear about your upcoming visit to
Walt Disney World Resort. You're visiting at one of the most magical times of the year when the parks and resorts are fully decked out in festive adornments. You're sure to feel very merry as you enjoy the exciting attractions, entertainment and
specialty seasonal snacks!
Unfortunately, I don't have access to your account to assist, but as long as your tickets haven't been used you should be able to reassign them to another member of your Family & Friends list
online or through the My Disney Experience App. Navigate to your linked tickets online under "My Plans" using the "Tickets, Passes and Memory Maker" tab link. From there, click "Reassign Ticket" to choose another member of your travel party. If you're using the app you'll complete the process by clicking the feature menu at the bottom right of the screen and then the tile for "Tickets and Passes." You should see a "Reassign Ticket" button just below each ticket.
Guests need valid admission as well as theme park reservations to visit the parks each day so you'll want to reassign them as soon as possible to
make sure each member of your travel party can make the necessary park reservations. If you are unable to do this before your visit you can reach out to a Cast Member by phone for assistance at (407) 934-7639, or stop by the ticket window at any park entrance when you arrive. They should be able to make the necessary changes for you in person, but you may see reduced theme park reservation availability since the holiday season is typically a busy time of year.
Once you've resolved your ticket changes make plans to experience
EPCOT International Festival of the Holidays, where you'll enjoy a variety of global holiday traditions alongside some
deliciously festive food offerings. It's always so much fun to learn how our neighbors around the world celebrate the season.
I hope this helps Miho. Please come back and see us again with more planning questions. We're always glad to help!
Magic and memories,
Amy