Walt Disney World Holiday decoration on Main Street
  • On Dec 3, 2023
    Miho from JP-40 Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I ended up assigning 5 tickets to one person. This is a mistake, so I would like you to reset it.

    Hello Miho,

    Welcome to planDisney! I'm thrilled to hear about your upcoming visit to Walt Disney World Resort. You're visiting at one of the most magical times of the year when the parks and resorts are fully decked out in festive adornments. You're sure to feel very merry as you enjoy the exciting attractions, entertainment and specialty seasonal snacks!

    Unfortunately, I don't have access to your account to assist, but as long as your tickets haven't been used you should be able to reassign them to another member of your Family & Friends list online or through the My Disney Experience App. Navigate to your linked tickets online under "My Plans" using the "Tickets, Passes and Memory Maker" tab link. From there, click "Reassign Ticket" to choose another member of your travel party.  If you're using the app you'll complete the process by clicking the feature menu at the bottom right of the screen and then the tile for "Tickets and Passes." You should see a "Reassign Ticket" button just below each ticket.

    Guests need valid admission as well as theme park reservations to visit the parks each day so you'll want to reassign them as soon as possible to make sure each member of your travel party can make the necessary park reservations. If you are unable to do this before your visit you can reach out to a Cast Member by phone for assistance at (407) 934-7639, or stop by the ticket window at any park entrance when you arrive. They should be able to make the necessary changes for you in person, but you may see reduced theme park reservation availability since the holiday season is typically a busy time of year.  

    Once you've resolved your ticket changes make plans to experience EPCOT International Festival of the Holidays, where you'll enjoy a variety of global holiday traditions alongside some deliciously festive food offerings. It's always so much fun to learn how our neighbors around the world celebrate the season.

    I hope this helps Miho. Please come back and see us again with more planning questions. We're always glad to help!

    Magic and memories,
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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