Hi Ginger,
Welcome aboard planDisney! Thanks for reaching out to us with your question. Planning for an emergency any time you are away is a good idea.
When I head out on a Disney Cruise Line voyage, I always make sure my family or friends know how to contact me just in case. You should share your ship name and stateroom number along with the Disney Cruise Line phone number they can use to contact you. From the U.S., the number is 1-888-322-8732. For international calls from shore to ship, the number is +1 732-335-3281. Once you call the number and provide the Guest information, the Crew Members will help Guests connect with their loved ones. There is a charge per minute for these calls, which are limited to ten minutes.
Ginger, if you anticipate an emergency back home that may need your attention, you might want to take advantage of using a
Cellular at Sea package from your cell phone provider. You could also consider
one of the internet packages available on board. The Basic Surf package allows you to make internet voice calls and the Premium Surf package offers video calling. You can also send and receive iMessages and WhatsApp messages for free while connected to the complimentary WiFi onboard.
I hope the only reason you need to connect with folks back home is to tell them what an amazing trip you are having, Ginger. Please let us know if you have other questions before you set sail.
Wishing you many magical memories,
Shannon