Girl at Disneyworld
  • On Nov 17, 2023
    Seth from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I get discount tickets through my employer but it’s only letting buy the tickets instead of doing the tickets and resort all in one order. Can I call and still get the discount tickets all in one vacation package?


    Thanks for asking your question to planDisney!

    Your question is a hard one, as these employer-based ticket programs can vary by company and service. But always remember the bottom line is that you are likely saving money. So while it may be a bit confusing, you are probably going to be happy with how it hits your pocketbook!

    In my experience, you either buy tickets, or a package, via your employer program. Once done, that cannot be paired with a resort package, since the discounts and calculated savings are done on a package-by-package basis. But that does not mean it is not possible. Rather than me prattling on about what might be, let's discuss what concrete steps you can take to see if there is anything you can do to sweeten the deal!

    Step 1: Contact your HR or other company contact to see what they might know about pairing your discounts with a larger package. I am not expecting this will result in a clear answer, but it is a first step you really should take.

    Step 2: Contact a Disney-authorized vacation planner, preferably a no-fee agent. They would be able to quickly tell you if a pairing is possible. If they are no-fee, like my awesome agent, you are not going to pay a dime extra as compared to booking things yourself directly with Disney!

    Step 3: Assuming you get no added information from Steps 1 or 2, I would then contact Disney directly via their contact information on the Help Center page. Because you have a very specific set of information to discuss with Disney, I would suggest you call them, rather than send in an e-mail. The phone number I would call is the Disney Resort Hotel Reservations line, which is 407.934.7639. Make sure you have your ticket number information in hand, as well as any employer information that might be applicable. By this, I would include both your employer's company name, but also any third-party service that your company uses for these tickets. That should be pretty obvious on your HR sites where you order tickets. 

    Remember that sometimes these ticket packages from your employer can be a pretty good deal. Before calling Disney, you may want to play around on the Disney website and see what booking a room outside of a package costs. See how that, added to your discounted ticket package, will cost compared to a full package direct from Disney. It might be a savings already!

    Please feel free to write me back directly if you have any follow-up questions.

    Have a Magical Vacation!

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Meet the Panelist: Doug, Indiana

I am one of the Dads on the planDisney Panel, and I love to help parents plan their vacation, with a focus on showing them how it can be fun for them too. I am also here to help Dads plan some nice surprises for the Moms in their life (they deserve it!). Learn More About Doug

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