adult female in pool; smiling
  • On Jun 3, 2024
    Cheryl from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    For the check in process, you stated the head shot needs to be a certain size. What is the correct size in inches?

    Why hello there Cheryl, and welcome to planDisney!

    It sounds like you've taken the time to read some of my advice or bits of nautical knowledge for folks preparing to set sail on Disney Cruise Line, and I'm glad you've come to ask me directly about photos required for the Online Check-In process! I had a look back at the guidance I've given about starting this process before the cruise, the ideal file format for your photo as well as what happens if you hit a snag like a Pending Review status along the way and here are a few helpful tips to help steer you in the right direction:

    • When we at planDisney or Disney Cruise Line Cast Members refer to the size of the photo this doesn't really refer to the physical size in measurable inches but the size of the image file itself. After noticing that fellow seafaring guests have reported that larger files either take too long or fail to upload (and thereby eat up precious time completing their Online Check-In to snag a desire Port Arrival Time), I ran a few tests on my most recent cruises to determine what could make this more efficient.
    • Since many folks take their head shots using their phones nowadays, it's easy to forget that what they're ideally looking for is an image of your face from above the shoulders. Cropping the image ahead of time on your personal device or computer saves the extra step of having to do this during the Online Check-In process, and compressing the photo to be smaller in size (again in terms of the file itself measured in kilobytes or megabytes) often means a swifter upload. For some less tech-savvy folks, this can sometimes be achieved by sending the image through a messaging app that automatically compresses images!

    Hopefully this helps, Cheryl! Rest assured even the most perfectly photographed and formatted image might not always be approved so the Cast Members on Embarkation Day may retake it themselves just in case. Come back again to planDisney to ask our leading ladies of the seas JoVonn, Shannon and Tracie for their current Disney Cruise Line expertise!

    Here's to a sensational sailing this summer!

thumbnail image for Prince

Meet the Panelist: Prince, Ontario

Hello, Bonjour, Aloha and Ahoy there! As a performer and world explorer who's been to all of the Disney theme parks around the globe, I'm always happy to provide my best adventuring advice and knowledge to navigate your way to all of the greatest snacks, attractions and entertainment on land and at sea. Find me featured on the planDisney Podcast and on the Disney Parks Blog, discussing Disney Eats at festivals and beyond, holiday events at Walt Disney World Resort and planning my Disney Fairy Tale Wedding! Learn More About Prince

Related Video

  • thumbnail image for Disney Cruise Line First Timer Tips | planDisney Podcast – Season 2 Episode 1

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.