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  • On Aug 16, 2024
    Nancy from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I change my name on my account from my maiden name to my hyphenated married name? Disney and ID.me are not matching and I would like to purchase my annual pass.

    Hi Nancy,

    Welcome to planDisney and congratulations on your recent nuptials! I don't blame you one bit for wanting to add a year full of magic to your married life. My husband and I love taking adult-only trips to Walt Disney World Resort so I'm happy to help get you closer to purchasing an Annual Pass!

    You'll first want to sign in to your My Disney Experience Account online here. Next, hover over My Disney Experience on the menu bar and click "Profile" just below your name and Character avatar. Click "Account Settings" on the following screen and update the information for your last name. I was able to edit mine as a test, so hopefully you'll be able to do the same. In the past, name details couldn't be updated online if your account was linked to Disney+ or multiple other Disney accounts. This appears to have been updated, but if you experience any issues you can call a Cast Member with Website Support for more assistance. 

    I see that you are a Florida Resident so if you are looking to purchase one of the resident-only Annual Pass types you'll need to provide proof of residency. This is usually a quick online process but you can also confirm everything in person when you go to activate your pass, if necessary. If you purchase before September 22 be sure to pick up the latest complimentary Annual Passholder magnet. I also recommend following WDW Annual Passholders on Instagram to stay up-to-date with all the latest Passholder news.

    I hope this helped, Nancy. If we can answer any additional questions please come back and let us know.

    Magic and memories,
    Amy
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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