Howdy Brittany!
Welcome to planDisney. I certainly love technology and all of the ways that I can use it while visiting
Walt Disney World. It sounds like Stitch might have gotten hold of your phone and is causing a few problems, so let’s see what we can do to help.
Alrighty, so let's see about getting your old pass deleted so that you can add your new one. You can do this in a few easy steps.
1. Open your wallet app and tap on the pass you want to delete.
2. Tap on the icon in the top right that looks like a lowercase I in a circle.
3. Scroll to the bottom and tab Remove Card.
Once that is complete, you can add your digital pass via the My Disney Experience app.
Before we part, I would love to make a couple of quick recommendations. There are so many amazing show experiences available at each park. One of my family’s favorites is
The Country Bear Musical Jamboree at the Magic Kingdom. The whole family can sing along with some of your favorite Disney songs. Over at Hollywood Studios, you will want to see
The Little Mermaid - A Musical Adventure. This new show combines animation and live action with your favorite songs from the movie.
Brittany, I hope this helps and that you have a magical time visiting Walt Disney World. If you have any further questions, please stop back by, and my friends and I here at planDisney will be happy to help.
See ya real soon,
Robert