Hi there, Jessica! Thanks for bringing your question to planDisney!
I'm sorry to hear that you had to cancel your visit to
Walt Disney World Resort, but we understand that sometimes plans change. In my experience, most refunds are issued within 7-10 business days, but each situation is slightly different depending on what type of reservation you booked. For example, cancellation policies differ depending on whether you booked a room-only
Disney Resorts Collection reservation or a
vacation package including
theme park tickets.
For the most accurate information for your specific situation, I would recommend calling the
Help Center. The Help Center Cast Members can access your
My Disney Experience account and give you the best answer as to when you can expect a refund.
Jessica, I hope you'll be able to reschedule your visit to Walt Disney World Resort soon. If you're working on planning another trip, be sure to follow the
Disney Parks Blog for all of the latest information on what's happening at The Most Magical Place on Earth. If you need any help planning a future trip, you've got a friend in
planDisney!
See ya real soon!
Samantha