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  • On Aug 28, 2023
    Stephanie from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    what is the cancelation policy for a hotel reservation. thank you

    Hey There, Hi There, Ho There, Stephanie!

    You are as welcome as can be here at planDisney! Thank you so much for stopping by with your question.  While we certainly hope you get to immerse yourself in the magic as a Disney Resort Hotel Guest, the cancellation policy is good to know because just like Mary Poppins says, "anything can happen." But, Hakuna Matata! It means "no worries." I have just the information you need to know.

    Stephanie, I double-checked with Guest Services and they told me a thingamabob or two about the cancellation policy, which is always subject to change. For a Room-Only reservation, at this time, the Resort cancellation can be made up to 5 days in advance for a full refund.  From 0-4 days, you lose the cost of a one-night stay (which is the deposit). Please note that policies are always subject to change.  If you need to cancel your Room-Only reservation, you can contact Guest Services to do that for you.  

    Now, Stephanie, it's important to note that different cancellation policies apply should you book a Vacation Package. If you book your Resort reservation in a Vacation Package, meaning you have your Resort reservation was part of a room and ticket package, you can cancel the entire package up to 30 days out from your arrival date for a full refund.  From 2 to 29 days, you can cancel but will forfeit a $200 cancelation fee, though prices are subject to change.  If you cancel the day before or on the day of your arrival, unfortunately, that is a complete forfeiture of the entire package cost.  Please note also that if your Disney Resort Hotel is part of your package, you can't single out the hotel to cancel. The entire package will be impacted by any modifications you make.

    I hope this helps you, Stephanie!  I am wishing upon a star you won't have to cancel your trip and will get to enjoy your magical Disney vacation. But if you do need to cancel, I hope these answers will help resolve this for you quickly.  

    Have A Magical Day!
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Meet the Panelist: Keri, Massachusetts

Hi there, I'm Keri from Massachusetts, a wife and mom to preteen twins and a teen. Since my first magical visit to Walt Disney World at age three, I've loved all things Disney. My husband found his passion for pixie dust on our honeymoon and his first visit to a Disney park. Soon after, we joined Disney Vacation Club, which has afforded us unforgettable family vacations for the last 20 years. Disney Vacation Club has helped us create our most magical vacation memories. I can't wait to help you plan yours. Learn More About Keri

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