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  • On May 29, 2024
    Paul from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I cancel an annual pass I bought

    Hi there, Paul, and welcome to planDisney! Thank you so much for joining us here and sharing this question with us. 

    It sounds like you recently purchased a Disneyland Resort Magic Key Pass. I know this has been such a popular program for many Guests to be able to enjoy reservation-based access to the theme parks and all the other magical benefits. According to the terms and conditions of the program, the purchase of a Disneyland Resort Magic Key Pass is non-refundable and non-transferable. I'm so sorry if this is problematic for you! If you'd like to speak to a friendly Cast Member about your Magic Key purchase, you can reach out to the dedicated Magic Key Holder phone line.

    In the meantime, I want to share the Magic Key Buying Guide because it has some wonderful insights about how to make the most of your Magic Key Pass, including making your theme park reservations and more. You can also follow @DisneylandMagicKey on Instagram and check out the Magic Key Portal within the official Disneyland mobile app for more details about the exclusive benefits and special offers designed specifically with Magic Key Holders in mind. I truly hope this has been helpful guidance thus far, Paul, but if you have other questions that come up, please don't hesitate to reach out to planDisney again. We're always happy to help our fellow Guests!

    Wishing you Wondrous Journeys,
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Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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