dlr dining 11; outside resort; boy meeting goofy;
  • On Apr 25, 2024
    Natasha from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My brother who has autism would like to visit Disneyland for his birthday. This will be the first time I have taken him alone since our mother passed away in February. Is there any accommodations you provide besides the genie for waiting in line

    Hi, Natasha! 

    First and foremost, please accept my condolences on the passing of your mother. It’s heartwarming to hear that you’d like to continue making memories with your brother at the Happiest Place on Earth after what sounds like multiple special visits to the parks that included all three of you. I know celebrating his birthday at the Disneyland Resort will mean a lot to him, and there’s no better place to spend a special day!

    Have you heard about the resort's Disability Access Service (DAS) program? DAS is designed for Guests who aren’t able to wait for attractions in a traditional standby queue due to a disability such as autism. It allows them and their party (currently up to 6 people total, including the person needing DAS) to receive a return time for attractions based on the current wait time. 

    You may inquire about registering for DAS for your brother in one of two ways. The first option is to participate in a pre-arrival virtual meeting via a live video call. A parent or guardian must register on behalf of a minor under the age of 18, and the person who will use DAS must be present during the video call. You can also choose to stop by in person at City Hall in Disneyland Park, the Chamber of Commerce in Disney California Adventure Park, or a Guest Information location once you arrive at the resort to register for DAS as appropriate. Either way, please be prepared to speak with a Guest Relations Cast Member in detail about your brother’s specific needs and necessary accommodations.

    Please also spend some time checking out all of the resort’s accessibility services that Guests with neurodivergent disabilities can use throughout the theme parks and around the resort. There are many ways to help you and your brother prepare to have a successful visit with various accommodations. 

    I hope this information helps, Natasha, and that you both have a magical experience at the Disneyland Resort for the big birthday celebration! Please send planDisney any other questions you can dream of as you prepare for your day in the theme parks. We'd be happy to help!

    Wishing you magic,
    Courtney

thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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