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  • On May 25, 2024
    Claudia from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, i bought tickets for today! I could see my reservation on my app but I can’t see my tickets or my parking pass! What do I do? How can I get my tickets?

    Hiya Claudia,

    Welcome to planDisney! Thank you for submitting your question to us. 

    I hope you were able to find your tickets before you visited the Disneyland Resort! I’m sure a friendly Cast Member was able to assist with locating your tickets, but here are some tips just in case you cannot find your ticket information again in the future. 

    Be sure to download the Disneyland app and log into your MyDisney account. Click on the (☰) at the bottom right-hand of the screen and then tap "My Tickets & Passes." You should be able to see your tickets on this page. This will also be where any parking information and Magic Key information will be stored for future visits. 

    If you still experience difficulty locating ticket information, you can see the ticket information in the purchase confirmation email you received after payment was processed. You could also speak with a Cast Member on the Tickets line who would be happy to help you find your ticket information and any other questions. 

    If you have other questions about the Disneyland Resort, remember - you’ve got a friend in me! 

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Meet the Panelist: Tiffany, Texas

Hi there! My name is Tiffany and I am a social worker and happy haunt from Texas! From the moment I took my first steps down Main Street, U.S.A., I knew I was home. I'd love to help you plan your next visit to The Happiest Place on Earth!  Learn More About Tiffany

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