Disneyland- Mainstreet Station; day; train pulling in
  • On May 11, 2026
    Nhu from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I bought my tickets online for my family but I’m wondering if I can redeem for physical tickets when I’m at the park. I know I can get at the ticket booth or guest service but should I get it before or after entering the park?

    Hi Nhu! Thanks for visiting planDisney.

    While it may be possible to request a printed admission ticket if you purchase a ticket in person at the parks, you currently can't get a printed copy for tickets you already purchased online. I'm sorry if that's not the news you were hoping for today. I want to assure you, however, that using your mobile device with your ticket linked in the Disneyland mobile app is incredibly convenient. Plus, you don't have to worry about losing a paper ticket.

    If you want a printed copy of an admission ticket you purchased online, you'll need to print it out at home. I'm happy to walk you through how to go about that! Pull up the purchase confirmation email. Try searching for "Disneyland Reservations" if you're having difficulty finding the email. Click the "Access Your eTickets" button. The button will open a new tab. Click the "Print eTickets" link in the upper right-hand side of the page. This will open up the printing option for your home printer. Each ticket has a barcode that can be scanned at the entrance to the parks.

    The app will be your handy tool during your park day for checking wait times, mobile ordering your food from select Quick Service locations, finding beloved Characters in the parks, and more. Download the app in advance of your visit to familiarize yourself with all its features. This helps make your park day much smoother!

    I hope this helps.

    Elizabeth
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Meet the Panelist: Elizabeth, Missouri

Hello from St. Louis! I'm Elizabeth, a professor, wife, and mother to two boys. We love to travel as a family, and Disneyland Resort is the place where we laugh more and make the happiest memories. We've done everything from solo to big multi-generational trips, and I've got the tips and tricks for traveling with little ones to help ensure your experience is truly magical. Learn More About Elizabeth

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