AA Family at Disney's California Adventure; eating; coaster; Farris Wheel
  • On Apr 12, 2024
    Aaron from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought tickets for my family and myself in Dec 2022, I believe. We had to cancel plans so went through the cancelation of the scheduled dates, and still have the tickets available to us. How long before they expire? Do I need to provide more information?

    Happiest Greetings on Earth, Aaron! Welcome to planDisney and thanks for sharing this question with us. 

    While it's never fun to have to navigate changes to your plans, I'm glad you were able to successfully cancel your original theme park reservations and that you're ready to jump back into the planning mode for a rescheduled visit to Disneyland Resort! My first recommendation is to ensure that you link your purchased tickets to your Disney account and use the "My Plans" section of the official Disneyland Resort website to view their details. From here, you should be able to view the expiration date on those original tickets, or this will also be listed in the email confirmation you received at the time of purchase.

    Now, Aaron, if you find that you have wholly unused, expired tickets (or if they will expire before you can use them), you may be able to apply the price paid for your original tickets to the purchase of a new ticket of equal or greater value. Since the new tickets would have a future expiration date, you would have more time to use them when it feels right for you and your family. If you opt to pursue this, I recommend that you call and speak to a Cast Member using the Tickets line to discuss this option.

    When you are ready to reschedule your theme park reservations, simply use the Ticket and Reservation Details page and follow the prompts for Guests who currently hold a purchased ticket or pass. Once your new park reservations are confirmed, you'll be able to see them in the "My Plans" section of the website or within the official Disneyland mobile app.

    Aaron, I sure hope this has been helpful guidance as you continue making your plans. I'm sure you and your family are looking forward to experiencing all the magic of a Disneyland Resort vacation, and I hope it is everything you've been dreaming of! If we can assist with anything else in the meantime, please don't hesitate to reach out to planDisney again soon.

    Wishing you Wondrous Journeys,
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Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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