A family enjoys Tiana's Bayou Adventure at Magic Kingdom.
  • On Sep 2, 2024
    Lauren from Surrey Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have booked a Disney hotel stay through British Airways that includes a 14 day ticket with memory maker. I asked BA for my reservation code to link bookings but haven’t had any information about how I get my actual tickets! Do I get them on arrival?

    Hi Lauren,

    Welcome to planDisney! The ticket deals for UK residents are extra magical. A ticket that includes 14 days of theme park visits, 14 visits to extras like waterparks and golf, and Memory Maker is the recipe for a perfect vacation.

    Luckily, Disney World has made their tickets digital and seamless so you do not need to worry about picking up tickets when you arrive for vacation. If you already have a reservation code, the easiest thing to do is download and use the My Disney Experience app. Once you create an account and log in, you will be able to connect your tickets by clicking the three lines in the bottom right corner, selecting "My Tickets and Passes," and then clicking the plus sign in the top right corner. A selection should appear that says "Link Tickets and Passes." Enter your reservation confirmation and your tickets should automatically connect to your My Disney Experience account.

    Now that your tickets are connected to your account, you can make using your tickets even easier by activating the Disney MagicMobile Service. Navigate back to the three lines in the bottom right corner of your app and scroll down to "Set Up MagicMobile Entry." Follow the directions to set up your pass and add it to your mobile wallet. Now your smartphone can be scanned for your theme park tickets, Lighting Lane Passes, Virtual Queues, and Disney Resort hotel room keys. We love how convenient this option is because you don't have to worry about keeping up with anything.

    If you prefer a physical ticket or are having issues getting it set up, you can take your reservation confirmation to a ticket booth at the entrance to any of Disney's theme parks. The cast member will assist you and can provide a physical ticket to use throughout your trip if needed.

    Happy Planning,
    Jenna

thumbnail image for Jenna

Meet the Panelist: Jenna, Tennessee

Hi! I am Jenna. I am an entrepreneur, high school teacher, and mother to 2 teenagers so there is not a single question you could ask me that I would find weird. I love traveling, dancing, reading, and anything that could be considered bougie. Walt Disney World Resort is my second home, and I can't wait to share it with you.  Learn More About Jenna

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