MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Feb 6, 2024
    William from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Some how I have 2 accounts and I need to link them and only use one of them. How or who do I contact Also my magic band won’t link to me cause it’s linked to someone else. What do I do?

    Hello, William...and William! Like the twins sang in that Disney classic, The Parent Trap, "Let's get together," and combine your profiles so your upcoming Walt Disney World Resort visit is twice the fun.

    I ended up with two accounts a few years ago and called the My Disney Experience/MagicBand line for technical support. The helpful Cast Member merged my accounts so I could have a "swingin' time" on my trip. I suggest you do the same and have all your pertinent information handy such as any emails tied to those accounts. You can head to any Guest Relations location for assistance if you're already on-site. 

    As for your MagicBand, the same support line should be able to help you with any technical issues. Just so you know, if another guest has used a MagicBand or MagicBand+, it cannot be transferred. When you call, my tip is to have the serial number of the band ready. You can find this on the underside of the band.

    Did you know you can use Disney MagicMobile Service on your phone as your theme park ticket and more? Many guests use this feature instead of a MagicBand, so that might be another option to consider.

    William, I hope your trip is swell...yeah-yeah-yeah! Please stop by planDisney anytime.

    Magic awaits,
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Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

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