Grandparents with children and Character
  • On May 20, 2023
    Richard from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have an accessable royal guest room at Port Orleans Riverside and we both have back problems. Can we have one of the beds removed, so we can have two locally rented reclining lift chairs for us to use?

    Hello there Richard!

    Thanks for bringing your question to us here at planDisney. I'd be more than happy to help. I'm excited to hear you have an upcoming stay at Disney's Port Orleans Resort-Riverside. I haven't had the chance to stay there yet, but it's on my short list for a soon to be booked January visit. The Royal Guest Rooms look especially inviting!

    Richard, I know how important it is to get a good night's sleep, especially after many magical hours enjoying the theme parks at Walt Disney World Resort. You'll want to make sure you are fully rested and ready to tackle the day full of pixie dust, and maybe a little coffee, too. While I don't have any personal experience modifying the furniture in my Disney Resort Collection Hotel or renting alternate furniture, I was able to reach out to a Cast Member to get some more information for your particular request.

    After a bit of research, they let me know that AdventHealth is the official healthcare provider for Walt Disney World Resort. Whether guests need assistance with pharmacy items, emergency care or a less urgent virtual visit, AdventHealth is ready to assist. You can even request medical equipment rentals to be delivered to your resort room. You'll need to request these items in advance of your visit by calling AdventHealth at (407) 939-7480. Unfortunately, I don't have a list of all the medical rental options available but you'll be able to discuss your needs with a member of the AdventHealth team between the hours of 7 a.m. and 11 p.m. EST. 

    In my research I did come across other companies offering reclining lift chair rentals, but I can't guarantee these services would be approved to deliver to your Walt Disney World Resort Hotel. If you decide to go this route, you would need to first contact your resort directly to inquire about any restrictions. 

    I hope this helped Richard. If we can answer any additional questions as you make your vacation plans be sure to let us know.

    I'm wishing you a most magical trip!
thumbnail image for Amy

Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.