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  • On Aug 1, 2023
    Catherine from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My 4 year old nephew did not add his fingerprint to his annual pass, a cast member suggested his mom use her fingerprint in place of his for entry. His mom will not be joining us during an upcoming trip. How can we resolve this so he is able to enter?

    Welcome to planDisney, Catherine!

    Thanks for stopping by with your question for us. 

    Your little Mouseketeer nephew is going to love visiting The Most Magical Place on Earth with you! Seeing the magic through his eyes is incredibly special; you'll cherish the memories you make together at Walt Disney World Resort! And hooray for being Annual Passholders! I love that your nephew is ready to return to the magic all year long!

    Catherine, this recently happened to my family; while my kiddos have always used my fingerprints, they visited the parks one day with my husband while I was working. I'm happy to tell you it was completely alright because, upon arrival at the touchpoint, a Cast Member with an iPad-type device verified my kiddos' Annual Pass and changed the fingerprint associated with their accounts. This would also be the case for your nephew, and his parents are welcome to change the fingerprint back when they bring him again next time, should they choose to.

    I'm so excited for all the fun you'll have together! The little Mousketeer is sure to have the most magical day with his Aunt! You may find the Planning for Preschool Kids guide helpful for your trip. Your nephew will surely be enchanted if you visit Magic Kingdom Park, where our favorite tales come to life! It'll be fantastical to soar into fun as you take flight on Dumbo the Flying Elephant and think of all the happy thoughts as you set sail across the sky on Peter Pan's Flight

    Wishing you and your Mouseketeer an enchanting visit, Catherine!

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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