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  • On Sep 8, 2019
    Anne from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi. Was wondering if there was a site where you can find your photopass order status. I have an order number but can't seem to find a site. Thanks in advance.

    Hi, Anne!  I fondly remember the trip my husband and I took in 1999 for our honeymoon. Unfortunately, my photo album is filled with lots of blurry pictures in front of Cinderella Castle, and a few with my head cut off! Since then, Disney PhotoPass Service has completely changed the way we take our vacation photos, and it is a great way to capture those magical moments at Walt Disney World Resort!

    Like you, I ordered a few prints from PhotoPass recently. In my email, I received an Order Confirmation Number, but there was no link to check the status. I called Disney's PhotoPass at (407) 560-4300 (9:00 AM to 9:00 PM EST), and the Cast Member told me that the only way to check the status of your order, is to call their supplier, EZ Prints, (877) 651-4321. Typically, it takes 5-7 business days, but it can take up to 14 business days to receive your order.

    I hope this sheds some light on your situation, Anne. I've already purchased Memory Maker in advance of our 20th wedding anniversary trip this fall. That Cinderella Castle photo is going to be picture-perfect this time!

    Eean
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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! My name may be unique, but my love for Disney is something I share with many. I'm the mom who's always ready to sprinkle a little pixie dust at PTO meetings, in the grocery store aisle, or during my monthly Bunco club. Whether it's sharing tips for navigating the parks or helping someone plan their dream trip, I can't resist the chance to make someone's Disney vacation even more magical! Learn More About Eean

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