• On Mar 13, 2021
    Lisa from CO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I was wondering if I can send a package to the Walt Disney World resort I will be staying at and pick it up at check in?

    It’s always a delight when you stop by planDisney, Lisa! 

    Thank you for bringing us your question. 

    I’m elated you’ve decided to stay at a Disney Resorts Collection hotel! From practically perfect theming to amenities like Movies Under the Stars, Walt Disney World Resort hotels are sure to keep the magic alive even after leaving the Theme Parks!

    Lisa, during the phased reopening, some amenities and offerings have been paused. At this time, the Resort hotel would not be able to hold a package for Guests who have not yet checked-in. You can, however, receive packages once you are checked-in and will be able to pick them up from Bell Services. 

    In case you needed groceries delivered to your Disney Resorts Collection hotel, you would be able to do that after checking-in. During my trips, I use a grocery delivery service such as Instacart and have things like snacks and water bottles delivered to the hotel; it’s a great way to take some of the hassles out of the vacation. One of the nicest amenities available to Guests is that Bell Services will keep your perishable items in a refrigerator for you. There is a $6 fee for delivering groceries to hotel rooms so if you would like to avoid that, you can pick up the order from bell services. 

    We can’t wait to welcome you to the magic, Lisa! Have an enchanting time.

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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