It’s always a delight when you stop by planDisney, Lisa!
Thank you for bringing us your question.
I’m elated you’ve decided to stay at a
Disney Resorts Collection hotel! From practically perfect theming to amenities like
Movies Under the Stars, Walt Disney World Resort hotels are sure to keep the magic alive even after leaving the Theme Parks!
Lisa, during the
phased reopening, some amenities and offerings have been paused. At this time, the Resort hotel would not be able to hold a package for Guests who have not yet checked-in. You can, however, receive packages once you are checked-in and will be able to pick them up from Bell Services.
In case you needed groceries delivered to your Disney Resorts Collection hotel, you would be able to do that after checking-in. During my trips, I use a grocery delivery service such as Instacart and have things like snacks and water bottles delivered to the hotel; it’s a great way to take some of the hassles out of the vacation. One of the nicest
amenities available to Guests is that Bell Services will keep your perishable items in a refrigerator for you. There is a $6 fee for delivering groceries to hotel rooms so if you would like to avoid that, you can pick up the order from bell services.
We can’t wait to welcome you to the magic, Lisa! Have an enchanting time.
Aena