Cinderella Castle 50th Day
  • On Jun 11, 2024
    Lara from Kent Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, just wondering if more than 1 person is DAS eligible in your party of 8 people, does each person get 3 accompanying people. Eg if 2 of us are DAS, does that mean all 8 of our party can stay together and use it? Or would it still be capped at 3? Thanks

    Hello Lara,

    Thanks for bringing your question to planDisney today. We're always happy to help!

    As you may have heard, some changes were implemented to the Disability Access Service (DAS) in May. If you've used the service on previous visits you'll notice a difference in the registration process as well as the maximum number of guests that can be included in your party. Since you're visiting from across the pond, you'll need to complete the registration process via Virtual Chat once you've arrived stateside. Don't worry if you don't have a laptop or smartphone to access the chat. You can visit Guest Relations in the park on the first day of your visit to borrow a device.

    During your Virtual Chat, you'll discuss your needs with a specially trained Cast Member who may bring in a medical partner, as needed, to determine the appropriate accommodations. Each person requesting DAS will need to complete their own Virtual Chat, and you'll want to ensure that everyone in the travel party is linked via the Family & Friends List. If approved, the DAS-eligible guest can select 3 additional guests to accompany them per eligible experience. I don't believe two DAS-eligible guests can merge their groups to create one large party, but you can likely coordinate overlapping attraction return times so that everyone can experience things together. 

    If DAS is not deemed the appropriate accommodation, Cast Members will discuss alternate accommodations available to assist your group. I also recommend reviewing the Accessibility Planning Guide & Recommendations prior to your visit.

    I hope this helps Lara. If you have any additional questions as you prepare for your visit next February please don't hesitate to come back to planDisney and let us know. 

    Magic and memories,
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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