Cinderella Castle Detail
  • On Aug 16, 2023
    Georgia from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    hello, I am wondering where to check or add balance and find the disney gift cards on my disney experience

    Greetings, Georgia, and welcome to planDisney!

    I’m so glad you stopped by with this question today and would be happy to help. To check the balance of your Disney Gift Card, you first need to visit the Disney Gift Card website. You should be able to sign in using the email and password you use to log in to your My Disney Experience account, but you can set up an account if that does not work. Once you’ve logged in, click on “Check Balance” from the options at the top of the screen. Then, simply enter your gift card number to find out the remaining balance. Alternatively, you can also call the phone number on the back of your gift card to find out the balance.

    Unfortunately, there is not a way to check the balance of your Disney Gift Card from within your My Disney Experience account or store it as a method of payment at this time. However, the good news is you can use your Disney Gift Card as a method of payment during checkout for most purchases. When you input your gift card number during checkout, it will often tell you the available balance prior to completing your purchase, so keep an eye out for that information on your screen.

    I hope this information puts your mind at ease, Georgia. If you think of anything else before you set off on your magical adventure, don’t hesitate to stop back by. We’re all ears and happy to help!

    Until next time,
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Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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