Sleeping Beauty Castle
  • On Apr 21, 2022
    Zile from hubei Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I wonder if my reservation can be canceled and refunded as I am stuck in China and cannot come back to the US.

    Hi Zile,

    I’m sorry to hear about your recent predicament leading to your canceled trip to the Happiest Place on Earth. Hopefully, I can share some information that will help you navigate the cancelation process.

    The first important thing to understand is that theme park tickets and theme park reservations are two separate things. The ticket is the purchase you made for admission to a theme park, while the reservation is selecting the specific date you plan to visit.

    For your ticket, unfortunately, Disneyland Resort tickets are non-refundable. However, you will still have access to use your ticket through the expiration date, and even after the ticket expires, you may still use an expired ticket toward the purchase of a new theme park ticket.

    For your reservation, you may visit My Reservations and sign in with your Disneyland Account information to cancel your reservation.

    Again, I’m sorry your plans have changed, but hopefully, while in China, you can visit the newest Disney Park, Shanghai Disney Resort! The new Tron Lightcycle Power Run attraction looks so futuristic and fun – definitely a crowd-pleaser.

    Best wishes,
    Lola
thumbnail image for Lola

Meet the Panelist: Lola, California

To all who come to planDisney, welcome! I'm Lola, a Disney-obsessed mom of one from sunny California. Having grown up just a short drive from Sleeping Beauty Castle, Disneyland Resort quickly became my home-away-from-home. My favorite thing about Disneyland Resort is that it is the perfect playground for people of ALL ages. I am honored to help you, your family and your friends plan a magical experience at Disneyland Resort! Learn More About Lola

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.