¡Hola Alejandra!
Welcome to planDisney! Congratulations on your win! As someone who has entered a few contests in the years, I’m so excited that you won an awesome prize. I’m glad you’re taking the next step to begin planning your upcoming trip!
Alejandra, you will need to call
Guest Services and speak to a Cast Member who may be able to assist you in linking your tickets. In order to visit any of the
Disneyland theme parks, you will need to have them linked to your My Disneyland account. This will enable you to make Disney Parks Pass, which will allow you to enter the parks. Once they have assisted you to attach your ticket to your account, you can check the
Theme Park availability calendar to see the availability of the parks. If your ticket included Blackout dates, bear that in mind when selecting dates. If both parks are not available for reservations, you will not be able to visit on that day. If you were given a Park Hopper, you can select your first park of the day, and then visit your second park after 1 p.m. This will allow you to maximize your time in the parks and you can plan on riding your favorite attractions.
Alejandra, did you know we answer questions in Spanish? ¡Visítanos en
planDisney en Español! I truly hope this helps you plan a most wonderful time at the Happiest Place on Earth, and congratulations once again!
Malanie