Mom with Alice
  • On Mar 31, 2022
    Alejandra from Baja California Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I won tickets in a radio contest, I'm trying to make reservations but when I link my tickets in the app the option doesn't appear, i have good to go and Blocked out days but i can't select any, it means i can go any day without reservation?

    ¡Hola Alejandra!

    Welcome to planDisney! Congratulations on your win! As someone who has entered a few contests in the years, I’m so excited that you won an awesome prize. I’m glad you’re taking the next step to begin planning your upcoming trip!

    Alejandra, you will need to call Guest Services and speak to a Cast Member who may be able to assist you in linking your tickets. In order to visit any of the Disneyland theme parks, you will need to have them linked to your My Disneyland account. This will enable you to make Disney Parks Pass, which will allow you to enter the parks.  Once they have assisted you to attach your ticket to your account, you can check the Theme Park availability calendar to see the availability of the parks. If your ticket included Blackout dates, bear that in mind when selecting dates. If both parks are not available for reservations, you will not be able to visit on that day.  If you were given a Park Hopper, you can select your first park of the day, and then visit your second park after 1 p.m. This will allow you to maximize your time in the parks and you can plan on riding your favorite attractions. 

    Alejandra, did you know we answer questions in Spanish? ¡Visítanos en planDisney en Español! I truly hope this helps you plan a most wonderful time at the Happiest Place on Earth, and congratulations once again!

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Meet the Panelist: Malanie, New York

Hi there! The Disney Parks have been a part of my life since I was a little girl. Introducing my children, husband, and family to all the magic that Walt Disney World can offer has led to countless moments with Mickey and Friends, Disney Vacation Club membership and fun on the high seas with Disney Cruise Lines! Our vacations are usually centered around a visit to the Most Magical Place on Earth, and I am super excited to help you plan and create magical moments for you and your families! Learn More About Malanie

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