• On Apr 25, 2022
    Autumn from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I woke up with COVID. I cancelled my reservation for tomorrow and would like to rebook for the future. We are moving 1000 miles away from CA in a couple months and there are no tickets available for our tickets' "tiers"? can we upgrade?

    Hi, Autumn! We appreciate you taking the time to send in a question to planDisney. I'm sorry to hear you don't feel well. I wish we could summon Baymax to be your "personal healthcare companion!"

    A few years ago, Disneyland Resort started implementing price tiers for 1-day theme park tickets. According to the Disneyland website, if you have purchased a 1-day ticket and decide to use it for a day on which it is not valid, you can upgrade the ticket by applying the paid value of the ticket toward the price of the new ticket at any Disneyland Resort Guest Relations location. 

    However, since advance theme park reservations are needed, the Ticket Services Cast Members can usually offer the refund/repurchase option over the phone to save you from going to the park to make the transaction. They can be reached at (714) 781-4636 and are open 7 days a week from 7 am until 9 pm Pacific time. Before upgrading, make sure to check the Theme Park Reservation Availability Calendar before choosing your new dates. Once the upgrade is complete, you can rebook your Theme Park Reservations, and you'll be good to go!

    Autumn, before your big move, I hope you schedule some time to see my favorite Disney nighttime spectacular, the Main Street Electrical Parade. And remember, I'm all ears if you ever decide to visit Mickey in his east coast residence! See ya real soon.

    Eean
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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! My name may be unique, but my love for Disney is something I share with many. I'm the mom who's always ready to sprinkle a little pixie dust at PTO meetings, in the grocery store aisle, or during my monthly Bunco club. Whether it's sharing tips for navigating the parks or helping someone plan their dream trip, I can't resist the chance to make someone's Disney vacation even more magical! Learn More About Eean

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