• On Dec 11, 2019
    Sal from LA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My wife and I are going to WDW for the second time. She wanted to get a new color Magic Band. Will they mail us the new Magic Band like the first one or will we have to pick them up at our hotel lobby?

    Hey there Sal!  Thank you for bringing another great question to us at the Disney Parks Moms Panel.

    Guests with a reservation at a Disney Resort Hotel are eligible to order new MagicBands for each and every stay if they wish.  Guests may choose from a selection of complimentary solid-colored bands, or there is a new option to upgrade to a patterned design.

    You'll find the option to select and customize your MagicBands in My Disney Experience, under "My MagicBands and Cards".  (Be sure your Disney Resort Hotel reservation is linked to your My Disney Experience account.)  This page should also show you how many days you have left to complete your order.  Guests who customize their bands at least 11 days prior to arrival will have their MagicBands shipped to their home address.  Guests who customize their MagicBands between 10 and 6 days prior to check-in will pick them up on arrival.  Guests who have not customized their MagicBands at least 6 days prior to arrival will be assigned non-customized bands at check-in.

    You can also customize your MagicBand order using the My Disney Experience mobile app.  When you click on "My Resort" or "Resort Hotel" and scroll down a bit, you'll see a small icon with the words "Choose MagicBands".  Personally, I prefer to customize my order on the website using my computer rather than the mobile app.

    Sal, your trip is coming up quickly so I encourage you to go ahead and place that order.  Tip: If you are having trouble getting your order to go through, try using an incognito browser window.  That did the trick for me!

    Have a wonderful trip, and please let us know if you have any additional questions.  We are always happy to help.

    Anne Marie
thumbnail image for Anne Marie

Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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