• On Feb 8, 2020
    Chad from SD Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can my wife and I both be signed into the same My Disney Experience account on our own phones and both attempt to get boarding passes for Rise of Resistance at the same time? Essentially trying to double our chance of getting a boarding group.

    Bright suns, Chad! I'm so glad you stopped by the Disney Parks Moms Panel before your upcoming journey to Batuu. Some of my fellow panelists and I were having an online chat this morning about this exact situation. Since two heads (or in our case, six) are better than one, I'd be happy to share our thoughts.

    Due to the immense popularity of Star Wars: Rise of the Resistance, Disney has implemented a virtual queue system, better known as Boarding Groups. My friend, Anne Marie, has had the best success so far with obtaining a low Boarding Group number. Although Disney Parks have free wifi in the Parks, it can be slow when so many guests are using it at the same time for the same purpose. In her experience, she hopped off the wifi and instead used her own data. Another suggestion is to try and move to a less crowded area after scanning into Disney's Hollywood Studios (this is also a good time to make a quick coffee run at The Trolley Car Café). One last tip is to position yourself close to a Guest Experience Team Member (you'll be able to identify them by their blue shirts with the castle logo) just in case you need help with the app. 

    Once the clock counts down to 8:00 AM, make sure you are logged into your My Disney Experience app. In Anne Marie's case, both she and her husband logged in under her account (since he doesn't have one) on each of their phones; interestingly enough, he was the one who was able to get the Boarding Group first. When you open the app, if the "Join Boarding Group" button is live, click on it! If it's not, then choose "My Status," and you'll be taken to the next page where you can join a Boarding Group. 

    Best of luck, Chad, and may the Force be with you!

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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

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