• On Oct 7, 2020
    Robert from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My wife and are planning our first trip using the my experience app. And she can make plans for the kids. I can see them in friends and family page but that's it.

    Hi there, Robert! 

    I am elated to hEAR you’re planning your very first visit to The Most Magical Place on Earth! Here at planDisney, we believe planning your Disney vacation is part of the fun and I am so excited you stopped by with your question. From helping you choose the right Walt Disney World Resort hotel for you and your family to making yummy dining reservations —because there’s no such thing as having too many Mickey-shaped treats, we love helping Guests make the most of their magical vacation! 

    It sounds like you’re on the right track, Robert. My Disney Experience app is a game-changer when it comes to planning your Walt Disney World Resort vacation. It allows you to make and modify plans for not only yourself but family and friends, as well! It has many features such as the Mobile Food & Beverage Ordering option for your convenience and you can even unlock your Resort hotel room door with the app!

    I went ahead and contacted the Internet Help Desk for you and a wonderful Cast Member informed me it would be best if they could look into your account to ensure the accounts are properly connected. You can give them a call at 407-939-7765 for assistance and they will be happy to take care of the issue for you. 

    As you plan, keep the days you’d like to visit the Theme Parks in mind. To help manage Guest attendance during the reopening, Disney has introduced the Disney Park Pass system. You can also check out the calendar for Disney Park Pass availability; I find it helpful when I'm trying to plan my visits! 

    You’ll be arriving just in time to enjoy the most wonderful time of the yEAR, Robert! Holiday Magic will be celebrated until December 30th! The weather is cooler and you will feel the excitement of everyone getting ready to ring in the new yEAR at The Most Magical Place on Earth! 

    Robert, if you have any more questions about your trip, we’re all ears! I hope you have the most enchanting vacation. 

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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