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  • On Nov 13, 2017
    John from KS Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My wife & I are in our 70s. If we buy an annual pass in advance (to lock in current rates) is there any way to get a refund if we are unable to use the passes for health reasons if this happens before the first use of a pass (besides trip insurance)?

    Dear John,

    Thank you very much for stopping by for a visit here to see us at the Disney Parks Moms Panel with your great question about planning for your upcoming purchased of Walt Disney World Resort Annual Passes for yourself and for your wife!

    If you have not activated your Annual Passes yet, the clock on them has not started ticking yet. That means that if you had to put off your trip for a health reason, you wouldn't "lose" that time on the Annual Pass. Now on the other hand, if you had a permanent change in health, that might create a more challenging situation. For that, I recommend calling a friendly Cast Member at 1(407)939-5277 to ask the specific question to be sure. 

    Hope that helps with your magical planning, and I hope that you are able to fully enjoy your Annual Passes and all of the benefits that they bring!

    - Jan K. 

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Meet the Panelist: Jan, New Jersey

Hello there, Mouseketeers! I am a mother of three and live with my beautiful wife in New Jersey! I spent many years as a Registered Nurse in a pediatric intensive care unit, and I am now a professor of Nursing. I volunteer in my community and I enjoy taking my children here, there, and everywhere. I love to help my friends and family plan their Walt Disney World Resort vacations and I'm thrilled to be a planDisney Panelist to do just that! Learn More About Jan

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