dlr activities 04; holiday parade, dancing reindeer
  • On Nov 25, 2023
    Brooke from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Why am I unable to make a reservation after I purchased tickets?

    Hello there, Brooke!

    Welcome to planDisney! Oh boy, are you ready for your Holiday trip to the Happiest Place on Earth?! It's coming up in only a few short days! We've got to make sure that you're all set with your tickets and park reservations, so let's dig into this and make sure you're good to go.

    If you purchased your Theme Park Tickets through the Disneyland website, reservations will automatically be made for you before the checkout process. If you already possess reservations for that day, the system will not allow you to make another reservation. That is the most common occurrence I see and we often get questions regarding this. You can check to make sure that you already have reservations by navigating to Ticket and Reservation Details and clicking on "Make or Modify Park Reservations." If you see your reservations for the appropriate dates, then you're all set! 

    If you don't see your reservations there, then we need to correct this as soon as possible! Click on "Book Theme Park Reservations" and then select your ticket and your date. As of the time of this writing, I still see availability for your visit. Did you happen to purchase a One Day Ticket? These tickets are tiered and there are blockout dates for lower tiers. If you attempt to change your reservation into a higher tier day, it will not allow that. 

    I love visiting the Disneyland Resort during the Holidays! Get ready for some festive foods and decorations! The entire Resort is so beautifully decorated and it's one of the best times to visit. Don't pass up the Mickey Gingerbread if you happen to see one because that's the hot ticket item at this time of year. Also, be sure that you have the Disneyland Mobile App loaded onto your phone prior to your visit!

    Brooke, I hope that I was able to help you resolve your issue and that you have a very magical visit to the Parks! If you have any further questions, please visit us again because you're always welcome at planDisney! 

    Wishing You a Great, Big, Beautiful Tomorrow!
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Meet the Panelist: Al, California

Ahoy there from the heart of Steinbeck Country in central California! I've been visiting the Disneyland Resort since childhood and fell in love with the sense of absolute immersion that the Imagineers have achieved. My favorite attraction is Pirates of the Caribbean because where else can you go from a California day to an evening boat ride in the bayou with "salty old pirates"? I'm a veterinarian and an all-around Disney geek and enthusiast. I'd love to help you plan your next Disneyland trip! Learn More About Al

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