• On Oct 11, 2021
    Monica from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What do I do if I didn't receive tracking for the magic bands I've bought? I leave in 5 days!!

    Welcome to planDisney, Monica!

    If you’re anything like me, you need to be sure everything is in perfect order before you leave for your magical vacation! And that makes complete sense because you want to feel relaxed and ready to experience all the magic when you arrive at Walt Disney World Resort! Not to worry, Monica. Things have a way of working out, and you're sure to have the most enchanting vacation! 

    I’m sorry you haven’t heard about your MagicBands. I’m wondering if your order was somehow delayed since you haven’t received your shipping information. Your best bet would be to reach out to a Cast Member at the Internet Help Desk to review the status of your order and see if they can escalate the issue if need be. The Internet Help Desk team can be reached at 407-WDW-HELP (939-4357). They are available 7:00 AM to 11:00 PM, seven days a week, and will be happy to assist you.

    I’ll be sending you all the pixie-dust that you are able to receive your order before your magical vacation begins, Monica!

thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.